Cancellation Policy

CANCELLATION POLICY

If you can no longer make your stay, you are welcome to gift/ sell your stay to friends or family. Please let us know the new guest’s details in advance of their arrival.

If it becomes necessary for you to completely cancel your booking, please let us know in writing and we will, without prejudice, take reasonable steps to re-let the Pod. Should we re-let your Pod, we will refund you the balance of your booking value minus a £50 administration fee.

If we are unable to re-let your Pod our cancellation policy is as follows:

Cancellation by you over 28 days before your stay – We will issue you 50% of your booking value in credit.

Cancellation by you 5 – 14 days before your stay – We will issue you 30% of your booking value in credit.

Less than 5 days before your stay – You will incur the full charge of your stay.

We understand the disappointment of needing to cancel your booking last minute. To protect you, we strongly advise you take out travel insurance for your stay in the eventuality that you need to cancel. Claiming on your insurance policy is the only way to receive a full cash refund.

Book one of our glamping pods online today or contact us for more information